Collapsible content

What products can I customize?

We offer a wide variety of customizable products, with a focus on apparel (T-shirts, hoodies, hats) at this stage. We will continue to update home decor (pillows, blankets, tablecloths), accessories (bags, key chains) and pet products (collars, pet clothes).

Can I use my own design?

Absolutely! You can upload your own design, text, or photo, and we’ll bring it to life. If you need help, our design team is here to assist.

Do you offer design assistance?

Yes! Our design team can help you refine your idea or create a design from scratch. Contact us at EmbroMe@outlook.com for support.

How long does customization take?

We will complete the design and production within three days after you place your order. Then we will beautifully package your custom embroidery products and send them to you as soon as possible. You will receive the package about a week after it is completed.

What materials do you use for embroidery?

We use high-quality threads and fabrics to ensure durability and a premium finish. All materials are carefully selected for their longevity and comfort.

Is the embroidery durable?

Yes! Our embroidery is designed to last. All products are machine washable (gentle cycle recommended) and resistant to fading.

Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times vary by location. Check our Shipping Policy for details.

Can I return or exchange a custom product?

Due to the individual nature of our products, we generally do not accept returns or exchanges unless there is a defect or error on our part. Learn more about our Returns and Exchanges Policy.

Do you offer discounts for bulk orders?

Yes! We offer special pricing for bulk and corporate orders. Contact us at EmbroMe@outlook.com for a quote.

Can you embroider company logos?

Absolutely! We specialize in corporate embroidery, including logos, team uniforms, and promotional items.

Are your pet products safe for animals?

Yes! All our pet products are made from pet-safe materials and designed for comfort and durability.

Are your materials eco-friendly?

We are committed to sustainable development and the use of environmentally friendly materials.

We’re here to make your custom embroidery experience as smooth as possible. Below are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us at EmbroMe@outlook.com